Privacy Policy

• Controller: SentenceEnd Inc — a company incorporated in Wyoming, USA
• Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA
• Contact: [email protected]

This Privacy Policy explains how Lomote (an AI image, video and 3D content generation platform) collects, uses, shares and protects your personal information, and your rights.

1. Information We Collect

1.1 Information you provide

• Account information: email, username/display name, avatar, and basic profile data we receive from third-party login (Google, GitHub, Apple).
• Authentication credentials: passwords are stored salted-and-hashed (we never store plaintext passwords); magic-link login tokens.
• Workspace/organization information: workspace names, memberships, roles.
• Generation content: your prompts, uploaded reference images/videos and other material, generation parameters, and the resulting outputs (images/videos/3D models).
• Communications: content of your correspondence with us via email or support.

1.2 Payment information

• Subscriptions and credit purchases are processed by a third-party processor (Stripe). We do not store your full card number; we keep necessary transaction records (orders, subscription status, credit ledger) and limited identifiers returned by the processor.

1.3 Automatically collected information

• Usage and logs: access times, actions, generation and billing usage, error logs.
• Device and network: IP address, browser/device type, approximate location (from IP), used mainly for security, anti-abuse and troubleshooting.
• Cookies and local storage: to keep you signed in and remember preferences (language, theme). See Section 6.

2. How We Use Information

• Provide and maintain the Service: account and workspace management, content generation, editing/enhancement, asset library, public discovery feed;
• Run generation via third-party models: transmit your prompts, uploaded material and necessary parameters to third-party model/compute providers for processing (see Section 3);
• Billing and accounts: subscriptions, granting/deducting credits, reconciliation, receipts;
• Security and anti-abuse: authentication, risk control, content moderation, abuse detection and handling of unlawful content;
• Retrieval and discovery: when you publish content publicly, generate the technical indexes needed for public display and similarity search (e.g. visual vectors);
• Communications: transactional emails (verification, login, billing, status changes) and necessary service notices;
• Improvement and analytics: analyze usage within lawful limits to improve the product;
• Legal compliance: comply with applicable law and respond to lawful requests from authorities.

Legal bases (where GDPR etc. applies): performance of a contract (providing the Service), your consent (for certain optional features/marketing), our legitimate interests (security, anti-abuse, product improvement) and legal obligations.

3. Third-Party Models / Processors and Content Transmission

To perform generation, when you start a generation your prompts, uploaded material and necessary parameters are sent to the relevant third-party model/compute provider for processing and to return results. These providers handle data under their own terms and privacy policies. Please do not include sensitive personal information you do not wish to be processed by third parties in your prompts or uploads.

4. How We Share Information

We do not sell your personal information. We share necessary information with third parties (sub-processors) only in the following cases:

We may also disclose information: (a) with your consent; (b) to comply with law, legal process or lawful government requests; (c) to protect the rights, property and safety of us, our users or the public; (d) in connection with a merger, acquisition or asset transfer (you will be notified).

5. Public Content

When you publish content to the public discovery feed ("Explore") or make it public, that content (and associated display information) becomes publicly visible to other users and visitors, and may be included in the platform's retrieval/similarity search. Choose carefully what you make public. You may withdraw public content within the features provided, but content already cached, saved by others, or indexed by external search engines may not be removed immediately.

6. Cookies and Similar Technologies

We use cookies and local storage for:

• Essential functions: keeping you signed in and security (e.g. authentication cookies);
• Preferences: remembering language, theme, etc.

You can manage or clear cookies via your browser settings, but disabling essential cookies may break some features.

7. Data Storage and Retention

7.1 We retain your personal information for as long as necessary for the purposes described in this Policy, extended where required by law or to resolve disputes and enforce agreements. 7.2 After account deletion, we will delete or anonymize your personal information within a reasonable period, except for data we are legally required to retain (e.g. transaction/accounting records); data on backup media is rotated out on its regular cycle.

8. Data Security

We apply reasonable technical and organizational measures, such as transport encryption (HTTPS), hashed password storage, access control and least privilege, read/write separation and audit logging. However, no method of transmission or storage over the internet is completely secure.

9. International Data Transfers

We and our sub-processors may process and store data in countries/regions outside your own. Where cross-border transfers occur, we apply appropriate safeguards under applicable law (e.g. standard contractual clauses).

10. Your Rights

Subject to applicable law, you may have the rights to: access, correct and delete your personal information; restrict or object to certain processing; data portability (export); withdraw consent previously given; and lodge a complaint with a supervisory authority.

• Some rights can be exercised directly in the product's account/settings (e.g. edit profile, delete content, close account).
• For other requests, contact [email protected]; to protect your information we may need to verify your identity first. We respond within the time required by applicable law.

11. Children's Privacy

The Service is intended for users of legal age and does not target or knowingly collect personal information from minors below the age of legal capacity. If we learn we have collected such information, we will delete it promptly. If you believe a minor has provided us personal information, please contact us.

12. Third-Party Links

The Service may contain links to third-party websites or services (e.g. documentation, login providers). These third parties have their own privacy policies; we are not responsible for their content or practices, and we recommend reviewing those policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via in-service notice, email, or by updating the effective date here. Your continued use after changes take effect constitutes awareness of the updates.

14. Contact Us

For any questions, comments or requests regarding this Privacy Policy or the processing of your personal information: SentenceEnd Inc (Lomote) — email: [email protected] — Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA